Support email
Email: support@clivonapp.com.br.
Official support
Support
Support for diagnosis, contracting, onboarding, operations and transactions from the prior flow.
Supported topics
- Growth or Launch diagnosis, proposal and contracting.
- Onboarding, implementation and contracted operations.
- Support for payments, intakes and transactions completed in the prior flow.
- Official domain: clivonapp.com.br.
Support rules
- The first commercial contact follows a Growth or Launch form and the diagnosis meeting.
- Commercial values and conditions are presented in the meeting and formalized in a proposal and contract.
- Contact may use the information voluntarily submitted in the diagnosis or the official email.
- Support and delivery timelines follow the applicable proposal, contract and operational plan.